Cancellation and refunds

Cancellation and renewal

Subscriptions are invoiced manually and do not renew automatically. To cancel or end service, email us from the address associated with your account and provide your invoice or account reference. We’ll confirm receipt, the end date and any outstanding amount under the agreement and applicable law.

Request subscription cancellation

Refund policy

If the service we provide falls short of what we explained during our discussions, we will refund 100% of the amount you paid for that service. Send us the invoice reference and a short description of what was missing. Your mandatory rights under applicable law still apply.

Request a refund